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| The Entropia Universe Gold Card security system provides a higher level of security when logging in to your Entropia Universe account. Use this link to read more about the Entropia Universe Gold Card.
The Entropia Universe Gold Card offer includes one (1) Gold Card and one (1) Card Reader.
Service Terms - Replacement of faulty Gold Card or Card Reader
MindArk does not warrant that the Entropia Universe Gold Card security system descriptions are accurate, complete, current, or error-free. If the Entropia Universe Gold Card offered to you by MindArk is not as described, your sole remedy is replacement.
After you have accepted this offer you will be entitled to another three (3) Card Readers per year in the case that your Card Reader stops working due to an error. Even your Gold Card can be replaced in the case of flaws in the card, which make you unable to use it, though you will be entitled to no more than one (1) Gold Card per year.
PLEASE OBSERVE that in order to be replaced, broken items must be returned to:
MindArk PE AB
Jarntorget 8
413 04 Gothenburg
Sweden
If the item turns out to be functional, you will have to cover your shipment costs. If the item is proven to have malfunctioned MindArk will refund the shipment costs.
Purchase of a new Gold Card and/or new Card Reader
A second (2nd) Gold Card per year and/or fifth (5th) Card Reader per year will be available for purchase from any Trade Terminal within the Entropia Universe for two hundred (200) PED for a Gold Card and one hundred (100) PED for a Card Reader, including delivery costs. Please note that Entropia Universe's General Real World Item Agreement will be applicable on such purchase.
Delivery
Delivery of your Gold Card package is to be expected up to 6 weeks effective upon accepting the Entropia Universe Gold Card offer. If you do not receive your Entropia Universe Gold Card kit within this time please contact the Entropia Support by filing a support case.
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