Technical Support
Find useful information and answers to common technical questions regarding the Entropia Universe.
Top Issues
When I start downloading the Entropia Universe client, the download is interrupted.
When I launch the Entropia Universe, I instantly lose connection.
I cannot remember my password and login. How can I access my account?
What does the error message
'Unidentified Login Information'
mean?
When I login I receive the message
'the Entropia Universe is currently off line for maintenance'
.
Categories
Download FAQ
For problems while trying to download The Entropia Universe Software Client or Version Updates.
Start, Login & Connection FAQ
For problems experienced while trying to connect to The Entropia Universe servers.
Video & Sound related FAQ
For problems related to graphics and/or sound effects.
Crash Issues/Error Messages FAQ
For technical problems experienced after you have successfully connected to The Entropia Universe.
Copyright Issues FAQ
For issues relating to the use of copyrighted materials inside and outside the Entropia Universe.
Support
Entropia Universe
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